About Our Story

Hatch is a delightful and fabulous financial service to deal with…I was at complete ease and had full trust with Tim and Hatch.

Tim & the team at Hatch provided us with a professional, personalised service when we went to them regarding refinancing our home loan. Their ability to provide clients with a range of home loan options from various lenders makes Hatch a great choice for anyone wanting home loan advice.

All our dealings with Hatch have been fantastic. They are always there to answer questions no matter how trivial.. and made the whole process easier and less daunting.

Tim proved to me that the great deal I thought I was on could be beaten. The process was painless and simple.

Don’t delay looking in to re-financing your home loan! Tim made the process very simple and I’ve saved a significant amount off my monthly payments. I wish I had done it sooner.

Tim has been our broker for at least 10 years now. He is always expertly tailoring the available finance options to our ever-evolving family goals. He is always measured and patient, direct, on point, and listens to our ideas, needs and wants, expertly mapping out options that are sustainable over long term.

Tim explained things clearly and concisely…no question was too stupid.

Hatch takes the stress out of home loan lending

Tim consistently went the extra yard

Extremely good service in a very short time frame.

We recommend Hatch unreservedly and have already referred several of our friends.

I couldn’t believe how easy Hatch made the refinancing process. Tim picked up immediately on my requirements and got back to me very quickly with the package that best suited my needs. The service was exceptional.

Hatch Financial Services understood our every need as we refinanced existing loans and set about purchasing our home. They showed patience, understanding, empathy and offered timely and valuable advice at all stages of the process. They were also efficient and accurate with all the paperwork. We will always use Hatch.

Cheers Tim! Thank you heaps for getting me through my loan. Being a first home loaner, I had no idea. I appreciate your time and professional advice. Thanks heaps.

We particularly liked the personalised service and being able to meet with Tim at a time and place convenient to us.

Tim provided us with easy to understand information and explained our options when buying our first home. He was friendly and made the whole experience a lot less daunting.

Prompt arrival, friendly and open manner…made us feel important and that no question was a stupid question. We were always left empowered after dealing with them.

Tim worked fast and hard to get our mortgage during a nightmare time (Christmas). Issues and problems were dealt with calmly and professionally and he had lots of good advice for first home buyers like ourselves.

Would never do this without a broker again!

Tim provides a very responsive and comprehensive service that took a lot of work out of finding the right loan.

When we needed our second home loan, we didn’t hesitate to pick up the phone and call.

Brilliant communication and knowledge.

It was great that you could come to our home at a time that was convenient for us. The service was great and Tim was very approachable. Tim provided an excellent personalised service from start to end – it made the whole process so easy! I feel confident that I got the best product for my circumstances.

Tim is a very busy guy, so he knows how to value his own time and that of his clients. He flexed meetings, moved heaven and earth and settled most of the detail and the purchase itself whilst I was out of the country! What fabulous service! You want this degree of “can do” working on your team. Great job Tim!

Right from our first meeting Tim impressed with his approach and knowledge of the banking institutions. I wish I had of known him earlier. He is a “can do” person who keeps you informed.

Tim is always very professional, he always gets back to us when he says that he will. Tim delivered to us exactly what he promised. That why we have used and will continue to use him in the future!

Darren and I have always been 100% happy with your service and will continue to recommend it to others. It is always a pleasure to meet with you as you explain things very clearly and we were always pleased with the outcomes of our loans. We appreciate your honesty and professionalism.

Within 5 minutes of his arrival it was clear that Tim was a cut ahead of other mortgage brokers.

Loads of relevant information presented in a simple, easy to digest format.

Hatch were my amazing support crew in purchasing my first property in Melbourne.  The very quick settlement (30 days) was dealt with in an efficient manner and communication was great throughout. Thank you again!

Tim's professionalism & demeanour made a usually difficult and stressful experience pleasant. We felt informed and in control right through the process.

The team from Hatch are always on call to help answer your questions or give advice. Even if that day is their son’s birth!!

An absolutely positive experience from the very first… Tim and staff were understanding of my situation, knowledgeable and always professional.

I have used Hatch Financial twice now and couldn’t be happier with their services. The whole process runs very smoothly.

From our first meeting to loan approval, Tim was such an enormous help and pleasure to deal with. He explained everything clearly to us and secured us a loan when we had little hope.

I’ve used Tim for 6 years to buy numerous properties and to refinance…Tim makes the whole process seamless and easy!

Everything was explained really well and clearly. We were given a range of options and choices and at no point felt pressured in to anything.

Tim has now helped us purchase two properties and we couldn’t have done it without him. His skills and knowledge are an asset to his clients and we always felt we were well looked after by Hatch.

Tim and his team are exceptional. We had difficult circumstances which they resolved very quickly. Hatch are incredibly reliable and great communicators.

This was the second time I went with Hatch for my home loan advice and service, and I’ll certainly go with them again in the future. Tim and his staff were fantastic along every step of the way. The whole process was smooth and clear.

Tim and Hatch provided a seamless service and hassle-free experience. An Invaluable service for busy professionals.

Tim is an approachable, trustworthy person who is very easy to deal with.

Always responded quickly to all questions and made the process as easy as possible.

Simple, informative and professional, we knew were getting the best mortgage for our unique situation.

Very patient with first-home buyers!

We were exceptionally pleased with Hatch. They were always available, provided great and timely advice, provided options to consider and everything in detail.

For first home buyers, we felt completely supported and that none of our questions were silly.

Tim took the ‘scary’ or ‘who should we trust’ part out of the ‘finding a mortgage process.’ Was great to have a true unbiased view of what to expect from the whole process.

Listened to us, worked out what we needed, came up with a strategy and executed it.

Tim made the whole thing easy and stress-free. I don’t know why anyone would do it themselves!

Can do attitude.

Hatch made the process of selling our home and buying a new one astoundingly easy!! This is the second time Hatch have guided our time-poor family through the home buying process with very little effort on our part. Thank you Tim and team for your professional and seamless service!

I was not familiar with the ins and outs of buying a property and arranging a mortgage. I had a lot of questions and the staff at Hatch were attentive, friendly and very helpful. I would not hesitate to recommend using them. Thanks Michael and Hatch!

Finding a new home loan was always a hassle for me. When I used Michael from Hatch to organise refinancing options, it was a pleasure: easy, fast, great communication and efficient. Suddenly finding a new home loan was fun, so thank you and keep up the good work.

Tim not only made sure we got a great deal, he also ensured it was structured the best way possible for our situation and needs. Don’t put it off. Call Hatch today. We are saving hundreds every month and it was all so easy.

Tim has excellent market knowledge, provided a high level of service and went beyond the initial brief when required. We highly recommend him to others.

Michael went over and above to ensure we secured the best home loan. He was flexible, calm and attentive throughout the process. Now we have such piece of mind because of the work he did.

Michael always responded quickly to our questions and updated us frequently throughout the process. He was always very friendly and we are very happy with our service.

Everything happened quickly and smoothly and I was kept informed at every stage. A very pleasant and not at all stressful experience thanks to Tim and the staff at Hatch.

I am extremely satisfied by the services provided by the Hatch team (namely Michael & Tim). Their dedication to customer service, satisfaction and attention to detail was outstanding. I would highly recommend their services.

We are passing on Tim's details to anyone who will listen!

It has been a pleasure working with Tim and his team. From the outset, Tim took the time to understand what we were trying to achieve and then set about making it happen in an efficient and seamless way. Communication has consistently been of the highest standard.

Always available to answer questions and responded in a timely and friendly manner at a time that suited me.

We knew nothing about mortgages and purchasing a house, bet felt 100% confident in Tim's guidance. Now we are in our dream home and paid less than we were expecting! Thank You!

We are very happy with the service we received. It was thorough and delivered in a friendly manner.

This was a return to your service. We came back because the service was excellent and it was again this time!

From start to finish the service provided by Hatch was first class. Staff are always professional, courteous and helpful - nothing was too much trouble. We are grateful for the excellent service. Keep doing what you are doing!

Michael was extremely knowledgeable and gave both tailored and appropriate advice. His help during settlement was invaluable and I'm sure we wouldn't have settled on time without him!

I found Michael to be very diligent and was extremely happy with all the outcomes. He constantly made sure everything was going to plan. Very impressed with the whole experience.

Tim & Jimmy were fantastic. Great product options, easy to communicate and dealt promptly with any queries. They Simply made what can be a complicated process a breeze. Would highly recommend and already have.

Tim and his team are highly knowledgeable about how to source the best package for their customers. You can relax in the knowledge that you will get the best deal and all will be taken care of. Thank you Hatch, we are very happy customers.

We are very happy with the service received. We were kept informed at all steps of the process and Tim/Jimmy always had the time to answer any queries, big or small. Thanks guys!

Hatch has been superb. Their individualised service always exceeded my expectations. They were patient and proved to be an excellent partner in such vital financial, life decisions. Beyond what I expected. Great work!

Not only did Tim provide an excellent level of service, but his support team also did. This helped contribute to the satisfaction of our overall experience (as well as good financial outcome).

Very happy with the service during our home purchase, a polite and friendly crew. Jimmy was quick to respond to all our queries and we were well informed. We have already referred Hatch to our family & friends.

Thank you Tim & Jimmy for all your hard work and expertise organising our mortgage. The whole process was well organised and informative. You went above and beyond what we expected and we'll be sure to recommend you!

I have used Tim and the team at Hatch for our last two home loans. They provide great service and we highly recommend them. Many of our family & friends are also return clients.

Tim and Jimmy were very helpful during the entire process and in regards to all of my questions. Thanks to you both!

I was a bit skeptical about mortgage brokers but Tim & Jimmy aren't your average brokers. They were very informative, patient and held our hand throughout the entire process. I can't recommend them enough. Thank you so much guys!

Thanks to all the staff at Hatch! You made our first home purchase much less stressful than we thought it would be. We were well informed and all the advice given to us was in line with our values and overall lifestyle goals.

Hatch made it very easy to refinance my loan. I had minimal paperwork to fill out, had easy phone support when I needed it and it simply felt safe. Hatch has a way of making you feel in very safe hands, which is why I've used them for several loans.

Hatch Financial Services were fantastic from the start. Tim and Jimmy were efficient and answered all of our questions promptly. They made the loan process so easy and less stressful. Nothing was too much trouble and we sincerely thank them for all their help in our home buying process.

Working with Tim and Jimmy at Hatch was the easiest part of the process.  As first time home buyers we had many questions.  We were confident that we had been recommended the very best option for our circumstances. We'll definitely recommend Hatch to any family and friends who are in the market.

Really good communication. Took time to explain things when we didn't understand. Was always available for us to speak to. Great work guys. thanks!!

The most brilliant service. I was initially reluctant to go with a broker, but couldn't have done it without Hatch.  I had nothing to lose and gained so much financially. I cant wait to work with you down the line.

Fantastic liaison and organisation of information during our first lending experience.  As young investors, Tim and Jimmy translated financial jargon into conversation that was easy for us to understand.  We felt that through Hatch's expert advice and guidance we were able to make a well informed decision that suited us.  We had a lot of questions  being first home buyers, all of which were answered promptly and honestly.  Would definitely recommend.

Professional, fabulous communications, always reliable.  We have been using Hatch for over a decade now and will for many more years.

Tim and Jimmy were incredibility helpful in finding loans tailored to my situation.  With the support of Hatch I felt confident to walk this path for the first time.  

We were both so very impressed with the service from the very start.  Tim was very knowledgeable, friendly, reassuring, personable and all around amazing.  We thank Tim, Kaylar and Jimmy for your outstanding help and support.

The team at Hatch were all incredibly responsive to my requests for information and helped me secure a great deal within quite a limited time frame.  We are very grateful for the fantastic service from Tim and Jimmy.  Thank you!

Tim and his team guided us through our first mortgage and purchase with just the right amount of information, engagement and support.  Well definitely use them again.

Tim's value-add beyond pure Mortgage Broking advice was crucial to us securing our dream home in less than 3 weeks!  He chased up the right people at the bank on our auction day and gave us bidding tips that may just have been the deciding factor in our win.  

Hatch provided a personalised service to assist us when setting up loans for our new house build.  Very courteous, helpful and professional assistance provided. We would recommend Hatch to anyone seeking assistance with their financial services and finding value for money options.

Professional, fabulous communications. Always reliable.  We have been using Hatch for over a decade now and will for many more years.